Terms & Conditions
Purpose and Scope
The website “le-saint-amand.com” is operated by SAS TAJ, which manages Hôtel Le Saint Amand in Saint-Amand-Montrond (18).
These online Terms & Conditions apply to all bookings made via the website “le-saint-amand.com”.
Any booking made on “le-saint-amand.com” implies acceptance of these Terms & Conditions.
Client agreement to the terms and the selected rate conditions is confirmed during the booking process. No reservation is possible without this confirmation.
The client may save or print these terms and conditions.
These general terms define the rights and obligations of both parties within the scope of the online booking process.
The website provides the following information:
- Business identification: legal name, address, email, phone number
- Main features of the accommodation
- Optional services available
- Prices and what’s included
- Booking and payment terms
- Accepted payment methods
Price:
Unless otherwise stated, all prices shown on the site are in Euros (€), VAT included, per room and per night, for a set number of guests per room and per date.
Unless mentioned otherwise, optional extras (such as breakfast) are not included in the base rate.
Parking is included in the room rate.
Local tourist taxes, set by the city, are also included.
Booking:
The booking is considered accepted once the process is completed.
A confirmation email will be sent with all booking details.
Online bookings are managed by the reception desk between 7:00 AM and 10:00 PM.
Booking confirmations will be handled by email during those hours.
Cancellation by the Client:
In case of cancellation at least 48 hours before arrival, no fee will be charged — unless otherwise stated (non-refundable offers or special rates).
The hotel will charge the first night if:
- The reservation was not canceled at least 48 hours in advance
- The guest does not show up on the expected arrival day
Bookings take effect at 3:00 PM on the day of arrival and end at 12:00 PM on the day of departure.
Modification:
Any changes to a booking must be requested by phone at +33 (0)2 48 96 09 41 or via our contact form.
The request is only effective after receiving confirmation from the hotel (by phone or email).
Payment:
The client must provide valid credit card details as a guarantee (Visa, American Express, Mastercard), including number, expiration date, and security code.
The card used during booking must be presented at check-in.
A deposit or pre-authorization may be requested upon arrival to cover on-site expenses.
Privacy & Data Protection:
The personal data collected is used solely to process and confirm the booking.
Unless opted out, Hôtel Le Saint Amand may use the provided email to send special offers or invite guests to complete a satisfaction survey.
All data is confidential and will never be shared with third parties for advertising or other purposes.
According to the French data protection law (“Informatique et Libertés” – Law n°78-17 of January 6, 1978, amended in 2004), this website and the processing of user data have been declared to the CNIL under number 1981377.
In accordance with the law, you have the right to access, modify, or delete your personal data.
To exercise this right, simply contact us through our notre contact form.
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Applicable Law:
These Terms & Conditions are governed by French law.